For St Albans, Harpenden,
Radlett, Hemel Hempstead,
Hatfield and West
We offer boiler repair services in St Albans, Harpenden,
Radlett, Hemel Hempstead, Hatfield and surrounding west Hertfordshire areas:
All types of
gas boilers - combi, regular & system boilers
company for local people
No call out
charges to local areas (10 mile radius weekday daytime only)
rate and no fix no fee
failed part replaced in most cases
on material costs and labour charges
fix your break down boiler in the same day
Guaranteed repair work for one year
It is much more difficult to repair boilers than install
boilers. We are specialised in boiler repairs as to we re-light
hundreds of boilers each year!
Being Gas Safe Registered is no guarantee of
carrying out competent repairs
Four out of ten heating engineers "failed to do their
job properly" and recommended "unnecessary work" to
their customers, according to
a recent undercover test
carried out by Which? magazine on boiler repairs.
It is a sad to say more than half of registered gas
engineers are not competent on boiler repairs. When you
call such an engineer in, once he finds out the problem
is not as simple as to top up water by a
filling loop or replace a fuse, will he admit he can't
do the repair? Most likely he will use following excuses
to persuade you go for a new boiler which he think he
will take the installation from you:
Boiler is too old to repair and its parts are obsolete
Boiler is unsafe to run
Boiler is a low efficiency
Although some boilers have indeed parts that are
obsolete but they are quite rare. If we leave out the very
old ones, and old for a boiler is 20 to 30 years or
sometimes more, there are precious few with spares
problems. More than 95% of the boilers that are
currently in use still have all the parts available. In
other words the chances that you really need a new
boiler for that reason are less than 1 in 20.
It is quite possible that your boiler is old and suffers from
various problems. Rather than to keep repairing, it
would be cheaper in the long run to replace it now. The
big difference is that you don't need a new boiler,
and it is your choice to replace it or have it repaired.
A condemned boiler is the same. In itself, it just means
that the boiler does not meet the required standards at
that moment. Sometimes all it needs is a good clean out.
Sometimes it is no more than a simple gas safety device
that is prone to wear and tear, and therefore has to be
Any boiler that was approved for use on mains gas (also
called sea-gas or natural gas) and properly installed at
any point in the past, can legally be repaired as long
as the safe working can be assured. No central heating
gas appliance has to be replaced simply because it is
old or outdated.
Why should you choose us to repair your boiler?
To repair modern boilers engineers are supposed to
have more than gas safety level knowledge. Here is a
suggestion list by an experienced boiler breakdown engineer
in the Combustion
A degree in
understanding of how the boiler is actually doing
what it does normally.
Years of doing
my own car maintenance.
manufacture technical support if stuck. They are
supposed to know their own boilers best and most
likely better than we will.
Modern boilers are electronic equipment, a plumber
based gas operative is not always able to fully
understand the sequence of such a boiler, to have skills
to go down the failed parts, therefore to repair them.
But by law, only Gas Safe registered engineers are
allowed to work on boilers, so boiler repair industry,
in our honest opinion, are problematic.
Fortunately we are well qualified for boiler repairs,
and we also have had experience on boiler repairs. The
key engineer of the company is from engineering
background with degrees in science and technology.
As NICEIC registered electricians we are also in a
favorite position to understand the principles of boiler
operation, especially on electrics and controls inside
can choose whether you just want us to just diagnose the
problem, or correct it too. Some of the faults are hard
to find, but easy to sort out once it is clear where the
problem stems from. For those that feel they are up to
the job, we are more than happy to do the diagnosis only
and get paid for that, and then leave the rest to them.
Where possible, we give you the choice between
the minimum that is absolutely to get the central
heating or hot water going again, and what is needed to
make it reliable in the long term. Sometimes it is just
not worth doing a lot of work to gain long term
benefits. If you know you are going to move next year,
have building works done or a number of other reasons,
you may only want something that will last you until
Occasionally, we find a situation where
the boilers is in a really bad state and we can
reasonably expect to have to keep patching it up on a
regular basis. If that is the case, We will also tell
you what you can expect. It is then your choice whether
you take your chances and hope for the best, or decide
to avoid more unpleasant surprises and opt for
reliability. We do not believe in replacing one problem
with another, and only use high quality models for
replacement if that is what the client wants.
If you have any boiler related problems please do not
hesitate to contact us. Do remember to let us know your
boiler make and model, or better with a GC (Gas Council)
number which is in this format: 41-567-02.
What is the cost to repair a boiler by us?
By theory of probability, nine out of ten breaking down
boilers actually only have one part failed on each. It
is unusual that two or three parts in a boiler went
wrong together. We will find out the only faulty part on
your breaking down boiler and give you the price on site
to let you decide.
With recent development of online heating parts shops we
can show parts prices on site. So we are transparent on all
A typical boiler repair procedure:
We turn up with no call out charge at weekday daytime in
local areas, we even turn up at an evening or weekend by
a pre-arranged appointment free of charge.
If we can fix the boiler immediately
on site, whenever it takes one hour or more, we will
charge you a flat rate fee of 60 pounds plus parts if incurred. One off visit
repairs count about 30% cases in total.
If it is a case that a customer
doesn't know how to use the boiler or system, we
will expect to charge a half price of 30 pounds
after we explain the operation procedure to the
If we diagnose a problem, but don't have parts with us
which is about 60% chance we will let you know what is
wrong and how much to fix it by coming back with parts
and labour cost. We will let you decide if you want to
go ahead with repairing by us.
If agreed with the parts and labour cost, we will buy the
parts at our expense from a local boiler spares supplier, and come back with repairing. We
adopt "no fix no fee policy" (not for some intermittent
breakdown), after the boiler is up and
running we collect the payment agreed before. In a
unlikely situation if we can not fix the boiler at
the end we will not charge you a penny.
We will give one year warranty for
the parts we replaced.
We will always let you know any charge in advance and
let you decide if go ahead.
Turn on your immersion heater for hot water
while waiting for boiler being fixed
We have four major heating / hot water systems in this
Vented or open vented system
2. Combi boiler system
Un-vented system (Megaflow)
4. Thermal stores (Powermax
or Gledhill cyinders)
If it is a combi boiler, we have to wait for the boiler
to be fixed to supply hot water again. But if your home has one of
other three systems, you might have an electrical backup device
called "immersion heater" to heat hot water inside your
cylinder or thermal store, which will give you hot water
but no central heating.
Mobile: 07944 168888 /
Telephone: 01727 537688 / Fax: 01727 537689
77 Batchwood Drive, St Albans, Herts, AL3 5UF