Customer Reviews

Being a service company we rely on the trust of customers. We have tried our best to help local people who have experienced in boiler or heating problems, and we treated ever customer the same as we want to be treated.

We are highly competent on boiler and heating repairs. We fixed over a thousand of boilers each year, and we also installed nearly 80 boilers each year. As we know what we are doing, and we really don't need to make anybody to feel being ripped off even if we are struggling on a particular boiler, we will look after you.

Some customers have voluntarily left their reviews to support our business.

If you are a potential customer to think of employing us for your boiler and heating problems, we are sure you will not hesitate to contact us after reading these reviews, and we also wish you will add your experience late on here.

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Some customers don't use Google emails, so can't leave Google reviews. TrustPilot is the best third part review site. By invitation, all our customers can leave their reviews.

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Some Recent Reviews

Dave Watson (St Albans):

"Very professional. Knowledgeable. Logical. Honest. Efficient. Can't praise Ming enough. He's not interested in making money out of recommending parts not needed. He doesn't rely on phoning boiler makers help-lines. He's punctual, and realistic about time-scales. Ming fixed our boiler in 10 minutes, running through the possibilities which could be the problem, but before suggesting he comes back with a replacement part, cleaned, greased and checked all of the relevant parts and removed the blockage causing the problem. The boiler is also now quieter than it has been in years.
Ming also talked me through a few things I could do with some related issues on my own, so like I said, he's honest and fair. Very nice to meet him.

Jeff Dawson (St Albans):

"My boiler packed up – an emergency with no hot water/heating, plus kids and an elderly disabled mother. Caught between my insurance company and their appointed plumbers/assessors who declared it beyond repair, I was facing a new boiler and at least £1,600. I searched Google and found Ming who came out at short notice (on an evening) and fixed it for £70! He even cleaned out the pipes, drainage and offered to write a letter to my insurers condemning these "cowboys". Ming is a star!" 

Patricia Marlow (Hemel Hempstead):

"After many visits and new parts, our first plumber could not solve our problem, but took our money! We found Ming's details on Google search and the man gave us amazing service, diagnosed and solved the problem. He was efficient and kept his word, saying no fee if he could not do it. Our system has never worked so well, despite its age." 

Paul (Radlett):

"It's rare to find such a clever and reliable person to help with the boiler. Ming is that rare fellow. He made time for us on the day of the initial call to diagnose the problem. He had to come back once again and incredibly, the boiler that I was told to replace (by a less professional plumber) now works well. Ming has given it a thorough service and replaced the parts that had worn. Total cost was a fraction of what I had imagined and it has been working perfectly since his repair. He is polite and respectful; he leaves the place spotless and he is a pleasure to deal with! I could not recommend him more highly and certainly, I won't let anyone else near my boiler again. AAA+++" 

Julie Coppola (St Albans):

"Ming saved the day, I cannot recommend this man enough. British Gas condemned my boiler - 3 senior engineers could not fix it. Ming came round found the problem straight away, ordered the part and I now have a working boiler again for a very reasonable price, awesome!" 

Simon Miles (St Albans):

"An excellent service from Ming. I had two quotes from local companies, one of £650 and another saying I needed a new boiler (over £4K); however, Ming came within 24hrs and fixed it in his first visit for £200. If you have a Powermax boiler (or any other) Ming is your man" 

Mark Saville-Herstell (Barnet):

"Got in contact with Ming Xu who inspected my boiler as other installers said I needed a replacement boiler. Ming said the boiler was in very good condition and could easily be repaired. I agreed and he repaired it for a lot less than than it would cost for a new boiler. Hopefully the repair and boiler should last another few years. - Thank you, you saved me lots of money."

Steve Bramall (St Albans):

"A first class boiler repair service from a good guy - highly recommended. When my boiler stopped working he came straight away, diagnosed the fault, talked through the options, gave me time to think, then repaired the boiler there and then. Didn't try to sell me a new boiler like others have done! He's polite, honest, knowledgeable and excellent value. Kept in touch afterwards to check all was well too."

Victoria Boneham (St Albans):

"After two weeks and three different trades men not being able to help me fix the problem I had with the two port valve for my boiler system, Herts Boilers came out the same day and fixed the problem within 15 minutes, at an extremely good price. I was really impressed and could not recommend them highly enough."

Raj Saini (Hertford):

"Ming is an excellent, highly skilled engineer.
Before Ming, so many heating engineers came around to fix my underfloor heating but none of them could fix it. They all had no clue and charged me for doing absolutely nothing.
Ming fixed the heating at a very reasonable price . He is the only genuine boiler expert I could find in Hertfordshire. Don't think twice and book him now. Highly recommended!!"

Paul Rogers (St Albans):

"A number of heating engineers have declined to even look at my boiler in the past due to the model. Ming was at my house with ten minutes of my call to him. He knows the model of boiler very well, and located the source of the ignition problem within ten minutes. Ming undertook remedial work and had the boiler fully functioning within twenty minutes. Added to this, I found Ming to be very polite, he uses shoe covers on entering the house, and he did not charge me for the call out or his time at my house as he felt that he had not undertaken a significant repair as such (I have never experienced that happening before). I cannot recommend Ming highly enough, he will be the only heating engineer I call in the future."

Amanda Hayes (Ware):

"Ming just saved us over £3,500 in ten minutes! Another company told me our boiler wasn't worth keeping, as it would cost at least £800 to repair, and wanted to sell us a new one instead at a total cost of £3600. Quite a shock!

In contrast, Ming had one quick look, got the pump running again in no time, and charged a very reasonable £60. If it fails again, pump replacement cost will be around £100. I couldn't be happier! Thanks!"

Mobile: 07944 168888 / Email:
Telephone: 01727 537688 / Fax: 01727 537689
Address: 77 Batchwood Drive, St Albans, Herts, AL3 5UF

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